East Maitland Executive Apartments | East Maitland Executive Apartments

Conditions of stay

By booking you agree to the following House Rules. Breach of these conditions may result in eviction without refund, bond forfeiture and restrictions on future bookings within all properties in our group:

  1. No smoking
  2. No parties
  3. No noise at any time of day
  4. Only registered number of guests permitted on property after 9pm
  5. Conducting of business, exchanging of funds for profit not permitted on the property
  6. Unit must be left reasonably clean upon departure
  7. Abuse of staff in all forms not tolerated and will result in cancelation of your booking or eviction.
  8. Secure parking is limited – 1 car space per booking only



Reception is located off-site. We will organise check in with you remotely via text message on the day of your arrival. This property has a pin-code access system – keyless entry.

Advance Deposit and Cancellation Policy

The full tariff for your accommodation will be charged 3 days prior to arrival as a non-refundable deposit. Changes and cancellations must be received by email at last 3 days prior to arrival. If deposit is declined, we allow a further 24 hours for payment as a couresy. If payment not received, we reserve the right to cancel the booking.

Credit Card Surcharge

Visa, Mastercard, American Express: 1.5%

Check-In & Check-out

Check-in Time is from 2:00pm

Check-Out Time is before 10:00am

Earlier arrivals and later departures are not guaranteed, but may be requested. Our team will try their best.

No-Noise & No-Parties Policy

Out of consideration for all guests and neighbours, we remind you that we have a strict NO-NOISE and NO-PARTY POLICY. A good night sleep is a top priority – accordingly we ask that conversations in any courtyard or on any balcony cease after 10:00pm. Behaviour regarded as disturbing the peace includes (but is not limited to): excessive noise, abusive or bad language, using illegal drugs, being drunk or disorderly, having a party or exceeding the numbers of permitted guests. Such actions will result in immediate eviction from the property. Smoking is not permitted inside the units. Extra charges will be applied if smoking has occured. When returning from an evening out, please re-enter our property quietly so that other guests or neighbours are not disturbed.

No refunds will be given to guests found to have breached this policy and bonds will be forfeited in full.

Security Bond

Reservations may be subject to a security bond that will be processed to the credit card on-file unless you inform us otherwise 72-hours prior to arrival. This amount may be up to $500 depending on day/event.

The return of your security bond may take 2-5 business days to become available again on your account, depending on your bank.